Approach

Description of the four phases to define a strategy

Establish the Business Perspective

• The Strategic intent of the business
• and the intentions relevant to the Strategy Area and the strategy to be built
• The Business’ Objectives lead to
• Particularly those relevant to the Strategy Area and the strategy to be built
• The Business Strategies to attain the above Business Objectives
• The Value Chain, ie. Business Processes executed under these strategies
• The Critical Success Factors, required to successfully execute the strategies.

Establish the Actual ‘As Is’ Perspective

• The support required from the Strategy Area is derived from the Business Perspective.
• The actual support provided by the Strategy Area to the Business Strategies, Processes and CSFs.
• Support and related business practices regarded as Best Practice are researched.

Calculate the Gap

Develop the Strategies

• The development of the strategies follows the definition, that a strategy is the way to attain an objective. In the present case the objectives are to close the gaps.