Examples: Strategies
The entirety of the strategy is focused these Business Objectives:
- Return on Equity of 10.50% after tax
- EBITDA in 2009 of $80 million
- Focus the organisation on product development.
| Critical Success Factor |
Strategy |
| Agility to modify product catalogue |
- Establish and implement single point of responsibility for entire life cycle of products catalogue and entries.
- Define requirements for agile product catalogue:
- Viewing static and dynamic (transactions) data,
- Additons.
- Retirement and End-of-life.of catalogue entries
- Consider Strategies 3, 4, 15, 18
- Develop Management process for catalogue.
- Develop and prove concept.
- Develop and implement.
|
| Single Customer account |
Establish and implement Business Process Management, including responsibility for single customer account. |
| Business Strategy re Business Objectives |
Strategy |
| Growth through decentralisation |
- Establish and implement regular communications with technology and support areas regarding decentralisation plans and progress.
- Document business growth strategy & plans by:
- Distribution channels
- Geography
- Market segments (incl. products for x-sell and up-sell)
This serves early gauging of extraordinary volumes and sizing to estimate impact on support processes and technology. |
| Growth through product diversity |
- Establish and implement a process development of different products.
- Establish single point of responsibility for this process.
- Establish regular communication of growth plans with this process.
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